Our most popular service
Monthly IT Support Contracts for Restaurants
A monthly support contract gives you a dedicated technology partner on retainer: someone who already knows your POS, your network, and your vendors, and who picks up when something breaks during service. It's predictable, budget-friendly coverage built for how restaurants actually operate.
What's included
Every contract is tailored to your operation. We'll walk you through exactly what's covered before you sign anything.
- Priority response when something goes wrong
- Proactive monitoring of your POS and network, so we can catch problems before they affect guests
- A dedicated point of contact who knows your setup
- Routine maintenance: software updates, configuration changes, and troubleshooting
- Monthly check-ins and reporting
- Discounted rates on hardware and projects
Emergency support when you're open
Restaurant technology doesn't break on a 9-to-5 schedule. Contract clients get emergency support during service hours, including evenings and weekends, with a 1-hour average response. You reach a person by phone, not a ticket queue. Our general office hours are Monday through Friday, 8am to 6pm Central.
Is a contract right for you, or is hourly better?
A monthly contract is the right fit if you want a technology partner, not just a repair service. It's especially valuable if:
- Downtime during service costs you real money
- You don't have anyone on staff who handles technology
- You run multiple systems (POS, delivery, reservations, payroll) that need to keep working together
- You have more than one location
If you just need a one-time fix, an installation, or a specific project, hourly à la carte support at $125/hour may be the better choice, with no long-term commitment. We'll tell you honestly which one makes sense.
Why a partner beats break-fix
We're not a break-fix shop. The longer we work with a restaurant, the better we understand it, and the faster we can solve problems, often before they affect guests. A dedicated contact who already knows your setup doesn't have to start from scratch every time you call.
Pricing
Pricing
Hourly à la carte: $125/hour. No minimum commitment, billed in one-hour increments, with full documentation after each visit.
Monthly support contracts: starting at $500/month. Priority response, proactive monitoring, a dedicated point of contact, and discounted rates on projects. Each contract is scoped to your setup.
We'll always give you a clear picture of expected costs before any work begins. No surprise invoices.
Service area
We provide on-site support throughout Chicago and the northwest suburbs, including Cook, Lake, McHenry, and Kane counties. That covers Schaumburg, Arlington Heights, Palatine, Hoffman Estates, Elk Grove Village, Rolling Meadows, Des Plaines, Mount Prospect, Buffalo Grove, Wheeling, Northbrook, Glenview, and surrounding communities.
Outside that area? We support restaurants anywhere in the United States remotely, using secure remote access tools. Many issues can be fixed remotely in minutes, without waiting for a technician to drive out.
Frequently asked questions
How much does a monthly support contract cost?
Monthly contracts start at $500/month and are scoped to your specific setup, including the number of locations, devices, and systems we support.
Is there a long-term commitment?
No long-term contracts are required. We'd rather earn your business every month.
How fast do you respond?
Contract clients get a 1-hour average response time, with emergency support during service hours, including evenings and weekends.
What's not included?
Larger projects, like a full network rebuild or a new location opening, are quoted separately at discounted contract rates. We'll always tell you the cost before any work begins.
Get a technology partner on your side
Book a free consultation. We'll learn about your setup, tell you what a contract would cover, and give you a clear price, with no pressure.